Privacy Policy

Compass Insurance Co. ("we," "us," or "our"), operated by Hunter Chaumont Insurance Agency Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.compassinsuranceco.com or contact us to request insurance information or quotes.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

• Personal identification: First name, last name
• Contact information: Phone number, email address, ZIP code or mailing address
• Insurance details: Type of coverage requested, property details, vehicle information, and other information relevant to generating an insurance quote
• Communications: Any messages or questions you submit through our contact form

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or search engine
• Device type and operating system
• Cookie identifiers (see Section 5 below)

2. How We Use Your Information

We use the information we collect to:

• Contact you regarding your insurance quote request
• Provide insurance information, quotes, and related services
• Respond to your questions and communications
• Send you relevant follow-up communications about coverage options
• Improve our website, services, and marketing
• Comply with legal obligations
• Send SMS/text messages if you have provided your phone number and consented to receive them (see Section 6 below)

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Insurance carriers: To obtain insurance quotes and facilitate coverage, we may share your information with licensed insurance carriers and their underwriters.
• Service providers: We may share information with third-party vendors who assist us in operating our website, conducting our business, or providing services to you (such as form processors, email providers, or analytics tools), subject to confidentiality agreements.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide you with ongoing services, and comply with applicable legal obligations. If you would like us to delete your information, please contact us using the information provided in Section 10.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device that help us recognize your browser and capture certain information.

We may use cookies for:

• Essential functionality: To make our website work properly
• Analytics: To understand how visitors use our website (e.g., Google Analytics)
• Advertising: To measure ad performance and deliver relevant ads (e.g., Google Ads conversion tracking)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

6. SMS / Text Messaging

By providing your phone number through our website forms, you may consent to receive SMS or text message communications from Compass Insurance Co. regarding your quote request, insurance options, and related information.

• Frequency: Message frequency may vary based on your inquiry and follow-up needs.
• Opt-out: You may opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you will receive a one-time confirmation message.
• Help: Reply HELP to any text message for assistance or contact us directly at Hchaumont@geico.com.
• Carrier charges: Message and data rates may apply. We are not responsible for charges from your mobile carrier.
• No sharing: We do not share your phone number with third parties for their marketing purposes.

7. Third-Party Websites

Our website may contain links to third-party websites, including insurance carriers and review platforms. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:

• Email: Hchaumont@geico.com
• Phone: (903) 508-6591

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: